Monday, June 16, 2008

Frustration!

I have been trying not to complain as much but this whole situation is making it very difficult for me. A few of you probably already know what I am about to write about. Here we go, I had a Pampered Chef party at my house on FRIDAY MAY 23rd. I asked my consultant to keep my party "open" for a few more days so that I could get a few more orders from people at work. As soon as I had all my orders together from my friends at work, I drove down to Sterling to deliver them to her. First problem, she never returned my phone call from the previous day or the day that I drove down there. One of my very best friends happens to be her next door neighbor so I instead gave my orders to her to deliver for me. My friend delivered them that evening and my consultant confirmed this with me as I finally spoke to her the following day which was Saturday the 31st. She stated that she was going to close my show and that I would receive my order by the end of the week. Pampered Chef has been really quick about turn around time is what she told me. On Tuesday the 3rd I spoke with her again because I needed to get the total on one of the orders. She then told me that she was closing my party that afternoon as she had two more orders to add to my party. Still she said I should receive my order if not by weeks end no later than that next Monday. So here we are now it's Tuesday June 10th and still no boxes. At this point I now have guests asking me why their checks have not been cashed? WHAT? I called her that early afternoon only to have her tell me she would call PC and find out where my order was and call me right back. Three hours later I leave for work and two and half hours after that she calls the house. She told Joe that my order would be shipping the following day and I should receive it by the end of the week. Yes, another end of the week. Friday comes and still no order. I call her yet again and she asks me how am I doing? I tell her not good as I still do not have my order. I also add that I have not gotten a tracking number for my order and the last time I had a party I was notified by email that my order was shipped. She tells me I am going to call PC and find out what is going on and she will call me right back. One hour later we decide to leave the house so I call her only to let her know and to give her my cell phone number. Had to leave her a voice mail. The night goes on and still no phone call, Saturday passes and a busy day for us so I don't call her. Sunday comes still no phone call. I get that it was Father's Day and all but still at least a phone call to say hey I am still trying to find out what going on with your order but, nothing. Now here we are at Monday June 16th. Thirteen days after my party was "closed" and still no packages. I decided to write an email to the customer service people at PC earlier today. A few hours later I get a email (an automatic one, I think) that has my tracking number from Fed Ex and says that my order was shipped TODAY! For those you wondering in my email to PC I in no way put down my consultant. I just said that I thought it was very unusual that it was taking so long for my order to ship and could they please give me some information as to when I would be receiving my order. So there you go, it shipped today and I should according to Fed Ex receive it by Wednesday. Can you see my frustration? I know such a long story and I am sorry but I felt like I had to tell the whole story for everyone to understand where I was coming from. Oh and also when and if I get the order on Wednesday I have to quickly separate everything because on Thursday (after work) we leave for a couple of days for a little road trip.

No onto the fun part of our weekend.......

On Friday Nana and I and the kids did a little gallivanting. Had to get Jacob another pair of swim trunks as two of the pairs I bought him were a little big. When we got home we did some drawing with chalk on the driveway. Jacob has a huge bucket of chalk and is constantly wanting to draw things that swim and go in the water. It really is quite funny cause most of the time we end up covering the whole darn driveway. Fun times......





On Saturday we kind of just hung out in the a.m. On Saturday afternoon myself and two of my neighbor friends took one of our other neighbor friends to the movies. She's expecting her third child and it's her third boy so we thought she could use some girl time before the baby comes. We went to see Don't Mess with the Zohan, staring Adam Sandler. He is such a funny guy. It was a really funny movie, I think all of us enjoyed the movie and the girl time. We've decided that we definitely need to make sure we make more time for us and we cannot wait again until one of has another baby. Because who knows when that will be. Ha! Ha!

Sunday of course was Father's Day and unfortunately I had to work. This was okay with Daddy though cause I am off this coming weekend so we can drive out to Indiana to see my SIL and BIL and our niece and nephew. We are also stopping in Ohio on the way to go to this Amusement park- Kings Island. For these exciting rides for the kids, besides these cool rides they also have a Scooby Doo ride and everybody knows SD is Jacob's favorite. We all looking forward to this mini family vacation, time away from work again. Fun times for the kids, too. I am not sure how many rides Jenna's actually going to get to ride because she's so petite. She gets in free so that's a plus.
I guess I should get back to Sunday. After I got home from work we all just relaxed and then had dinner and then relaxed some more. Did I mention I had to be at work at 6:30am on Sunday? I never have to work this early, but it was good because then I had the afternoon off. Hope everyone had a great weekend. Sorry about how long my post is, especially my ranting part. Until next time.....................

3 comments:

The Sweet Family said...

Im glad to hear that your consultant did actually place your order. I was worried she was scamming. In this day, you just never know.

I actually had a similar situation with a consultant for Premier Jewelry.

Take care!

Amy (wattsup) said...

Sorry to hear about the frustration. It either sounds like this consultant is too busy, not really worried about her clients, or doesn't care about the imrepssion left of her or PC in general. I'm happy to hear that your stuff is on the way though!



Amy :)

Kelly A said...

I would be so ticked too.

I have to say...I can't wait for my stuff though!!!! I am very excited about the frosting squeezer things I bought!!